Mission Support Software Engineer
Saronic
2 months ago
Full-time
On-site
Austin, Texas
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview
We are seeking a Mission Support Software Engineer to ensure the operational success of Saronic’s autonomous systems in customer environments. This role is focused on software readiness, system stability, troubleshooting, and customer mission support, serving as a critical bridge between deployed systems, customer operations, and internal engineering teams.
Unlike forward-deployed or product focused engineering roles, this position emphasizes operational execution over feature development. You will work closely with customers, Field Service Representatives (FSRs), depot teams, and internal software engineers to support system bring-up, diagnose issues, and ensure deployed software performs reliably during real-world missions.
You will play a key role in enabling customer success—keeping systems running, restoring capability when issues arise, and translating operational feedback into actionable improvements for Saronic’s software teams.
Job Overview
We are seeking a Mission Support Software Engineer to ensure the operational success of Saronic’s autonomous systems in customer environments. This role is focused on software readiness, system stability, troubleshooting, and customer mission support, serving as a critical bridge between deployed systems, customer operations, and internal engineering teams.
Unlike forward-deployed or product focused engineering roles, this position emphasizes operational execution over feature development. You will work closely with customers, Field Service Representatives (FSRs), depot teams, and internal software engineers to support system bring-up, diagnose issues, and ensure deployed software performs reliably during real-world missions.
You will play a key role in enabling customer success—keeping systems running, restoring capability when issues arise, and translating operational feedback into actionable improvements for Saronic’s software teams.