Global Security Operations Center (GSOC) Supervisor
Saronic
1 month ago
Full-time
On-site
Austin, Texas
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Summary:
The Global Security Operations Center (GSOC) Supervisor will lead a team of GSOC operators to deliver a seamless and efficient customer service and incident management experience. This role involves developing and implementing SOPs for GSOC systems monitoring, incident response, and escalations. The ideal candidate is experienced with incident response, crisis management, and basic troubleshooting of physical security systems.
Job Summary:
The Global Security Operations Center (GSOC) Supervisor will lead a team of GSOC operators to deliver a seamless and efficient customer service and incident management experience. This role involves developing and implementing SOPs for GSOC systems monitoring, incident response, and escalations. The ideal candidate is experienced with incident response, crisis management, and basic troubleshooting of physical security systems.